What Kato Drop is

Kato Drop lets local brands publish updates ("drops") that are delivered to people who chose to follow them — by email, web push, and the brand's own connected social accounts. Followers use Kato Drop free; brands pay a monthly subscription.

Accounts

Keep your login credentials to yourself and tell us if you think your account has been compromised. You're responsible for activity on your account. We may suspend accounts that violate these terms or abuse the platform.

Brand responsibilities

• You must have the right to everything you post — including photos — and your drops must be accurate, lawful, and your own.
• No spam, deception, hate, adult content, or anything illegal. Drops go to people who trusted you with their inbox; treat that accordingly.
• When you connect Facebook, Instagram or Discord, you authorize Kato Drop to publish your drops to those accounts when you select them for a drop. You're responsible for that content complying with each platform's rules.
• Your follower list is for messaging through Kato Drop only. We never give you a follower's email address, and attempting to obtain, scrape or reconstruct follower contact details — or using what the list does show to reach people off the platform — is prohibited and grounds for account termination. See our Privacy Policy.

Billing

• Brand plans bill monthly through Stripe and renew automatically until cancelled.
• Cancel anytime from your billing page — your plan stays active through the end of the paid period. No partial-month refunds.
• Email beyond your plan's included allotment is strictly prepaid: extra sends come from one-time credit packs bought up front. Sending pauses at a zero balance — you're never billed per message after the fact.
• "Unlimited" drops means normal use by one brand — not bulk, automated, or resold sending. We'll contact you before acting on any fair-use concern.
• We'll give at least 30 days' notice by email before any price change affects you.

The service

We work hard to deliver every drop, but Kato Drop is provided "as is" — we can't guarantee uninterrupted service or that every message reaches every device (email providers, browsers, and social platforms all sit between us and the recipient). To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

Changes, termination & law

We may update these terms; meaningful changes will be announced by email and the date above updated — continued use means acceptance. You can close your account at any time, and we may terminate accounts that break these terms. These terms are governed by the laws of the State of Minnesota, and disputes belong in the state or federal courts located in Minnesota.

Contact

Questions about these terms: [email protected]

Lysne Software LLC, d/b/a Kato Drop · Mankato, MN