Terms
of Use

What Kato Drop is

Kato Drop lets local brands publish updates ("drops") that are delivered to people who chose to follow them — by email, web push, and the brand's own connected social accounts. Followers use Kato Drop free; brands pay a monthly subscription.

Accounts

Keep your login credentials to yourself and tell us if you think your account has been compromised. You're responsible for activity on your account. We may suspend accounts that violate these terms or abuse the platform.

Brand responsibilities

• You must have the right to everything you post — including photos — and your drops must be accurate, lawful, and your own.
• No spam, deception, hate, adult content, or anything illegal. Drops go to people who trusted you with their inbox; treat that accordingly.
• When you connect Facebook, Instagram or Discord, you authorize Kato Drop to publish your drops to those accounts when you select them for a drop. You're responsible for that content complying with each platform's rules.
• Your follower list is for messaging through Kato Drop only. We never give you a follower's email address, and attempting to obtain, scrape or reconstruct follower contact details — or using what the list does show to reach people off the platform — is prohibited and grounds for account termination. See our Privacy Policy.

Billing

• Brand plans bill monthly through Stripe and renew automatically until cancelled.
• Cancel anytime from your billing page — your plan stays active through the end of the paid period. No partial-month refunds.
• Email and web push alerts are included with every plan at no extra charge and aren't metered — there's no per-message fee and nothing to buy up front. You're never billed per message after the fact.
• "Unlimited" — for drops and for alerts — means normal use by one brand, not bulk, automated, or resold sending. We'll contact you before acting on any fair-use concern.
• We'll give at least 30 days' notice by email before any price change affects you.

Referrals & commission

• Every brand gets a referral link and code. Someone is your referral if their account or brand was created through it; attribution is recorded once at signup and never reassigned.
• You must have an active plan to earn. Commission is paid as credit against your own subscription, so no active subscription means no commission for that period. It isn't held or backdated — earning resumes for payments made once you're subscribed again.
• A referred brand gets 50% off its first month. You earn 20% of each payment it makes, starting from its second payment and continuing for as long as it keeps paying.
• Commission is calculated on the amount actually paid, not list price. If a payment is refunded or charged back, the commission on it is reversed.
• The referred brand must pass verification. Referrals between brands sharing an owner or manager earn nothing, and self-referral is not permitted.
• Commission is credited to your Stripe customer balance and applied to your next invoice; any surplus carries forward. Once you have 10 referred brands paying, the unused balance may instead be paid out in cash by arrangement — cash payouts require a completed W-9 where US tax reporting applies.
• Follower milestones grant drop credits, which are account credit and never redeemable for cash.
• We may withhold or reverse commission, and close a referral account, where referrals are fabricated, farmed through duplicate or disposable signups, or otherwise obtained in bad faith. We may change the commission rate or milestone rewards with at least 30 days' notice by email; changes never alter commission already earned.

The service

We work hard to deliver every drop, but Kato Drop is provided "as is" — we can't guarantee uninterrupted service or that every message reaches every device (email providers, browsers, and social platforms all sit between us and the recipient). To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

Messaging a business

You can message a local business directly if you have a registered account with a confirmed email address and a name on it. What you send is private between you and that brand's team — it is never published on their page and never mixed in with public comments. Keep it to things you would say across a counter: hate speech and threats are blocked automatically and never delivered, and a brand can archive a conversation or block you from writing to them again, which is their call and not something we adjudicate. Brands may switch messaging off entirely.

A brand answering you is a person doing a job, not a support desk we run. We don't guarantee a reply, a reply time, or that anything said in a thread is accurate — prices, availability and opening hours included. Deleting your account deletes your threads for both sides; nothing you have already sent can be individually recalled.

Text messages

Drops reach followers by email and web push. We also send text messages, and we only ever text a number its owner gave us for that purpose, with express consent. Message frequency varies, message and data rates may apply, and any recipient can reply STOP to end them or HELP for help. Our privacy policy covers how mobile numbers are handled.

Changes, termination & law

We may update these terms; meaningful changes will be announced by email and the date above updated — continued use means acceptance. You can close your account at any time, and we may terminate accounts that break these terms. These terms are governed by the laws of the State of Minnesota, and disputes belong in the state or federal courts located in Minnesota.

Contact

Questions about these terms: [email protected]

Lysne Software LLC, d/b/a Kato Drop · PO Box 4451, Mankato, MN 56002